Privacy Policy

1. Who we are

This policy explains how SmartFlow AI ("SmartFlow AI", "we", "us") collects and uses your personal data when you visit our website or engage our services. For any privacy question, contact us at our email. For EU/UK visitors, we act as the "data controller" for the data described here.

2. What we collect

• Information you give us — such as your name, email, company, and message when you use our contact form or book a call.
• Payment information — handled entirely by Stripe when you check out. We receive confirmation and order details, but never your full card number.
• Basic usage data — standard technical information (such as browser type and pages viewed) if and where analytics are enabled.

3. How & why we use it (legal bases)

• To respond to your enquiries and provide our Services — based on your request / performance of a contract.
• To process payments and manage engagements — based on performance of a contract.
• To improve our website and communicate with you — based on our legitimate interests, or your consent where required.
• To meet legal and accounting obligations — based on legal obligation.

4. Service providers (processors)

We use trusted third parties to run our business, and share only what's necessary:

• Stripe — payment processing.
• Formspree (or your chosen form provider) — delivering contact-form messages to us.
• Website hosting and, if enabled, analytics providers.

Each provider processes data under its own terms and security measures.

5. Cookies

This website aims to use only what's necessary to function. If you add analytics or marketing cookies, you should present a cookie banner and obtain consent where the law requires it.

6. How long we keep data

We keep personal data only as long as needed for the purposes above or as required by law (for example, invoices for accounting periods), then delete or anonymise it.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your data, to object to or restrict certain processing, and to withdraw consent. EU/UK residents also have the right to lodge a complaint with a supervisory authority. To exercise any right, email us at our email.

8. International transfers

Some providers may process data outside your country. Where that happens, appropriate safeguards (such as standard contractual clauses) are used as required by law.

9. Changes

We may update this policy; the "last updated" date shows the current version.

10. Contact

Questions or requests? Email our email. See also our Terms of Service.