Insights

Plain-English writing on AI agents

No hype, no jargon walls — just practical thinking on where agents help, how to keep them safe, and what actually moves the needle.

Featured
Getting started · 6 min read

How to find your first AI agent use case

The biggest mistake teams make is starting with the tool. Here's the simple framework we use to find automation that actually pays off.

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Safety

Guardrails: making agents safe to trust

What "human-in-the-loop" really means, and the checks every customer-facing agent should have.

5 min read · coming soon
ROI

How to measure an agent's real value

Pick one number before you build. Here's how to choose it and hold your automation accountable.

4 min read · coming soon
Operations

Why agents drift — and how to stop it

Agents aren't set-and-forget. What ongoing operations should actually look like.

5 min read · coming soon

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